Contact Us
Questions, feedback or a correction to flag? Send us a note and we will come back to you.
How To Reach Us
For general questions about this site, drop us a line at hello@lizarocasino.uk or use the form below. We read every message and aim to respond as soon as we can.
For account, deposit, withdrawal and bonus issues, please use the operator help centre after you sign in — see our support page for guidance.
Contact Form
What To Include
The page
Tell us which page or section your message is about — a URL is ideal.
The detail
Describe what you saw or expected, and how we can reproduce it if it is a bug.
Your contact
A reply-to email so we can come back to you with an answer or a follow-up question.
Response Expectations
We are a small team and read messages in the order they arrive. We aim to respond as soon as we can, usually within a few working days. We cannot guarantee specific response times.
What We Cannot Help With
We do not operate the casino itself. We cannot view your account, process deposits or withdrawals, release bonuses, or change verification status. For those, please contact the operators support directly from your account — see our support page.
For gambling-related harm, please see our responsible gambling page for independent UK support. Play responsibly. 18+ only.